Privacy Policy
Information We Collect About You
We may collect Personal Information about you when you
engage with GuardianPoint in a variety of ways. This includes when you use our
website, request quotations, services, support, downloads, trials, whitepapers,
training, or additional information; participate in surveys, promotions, or
marketing initiatives; place service orders; register for events or webinars;
subscribe to newsletters or promotional communications; interact with us
through third-party social media platforms (subject to those platforms’ terms
and privacy policies); or otherwise contact us directly.
The categories of Personal Information we may collect
include your name, email address, mailing address, telephone number, user ID,
and password. We may also collect professional information such as your job
title, employer name, and related business contact details. Any forms you
complete will clearly identify whether the information requested is mandatory
or optional.
To provide a more seamless and personalized experience,
GuardianPoint may combine information collected from one source with
information obtained through other interactions you have with us. This may
include information that allows us to recognize you across different devices
used to access our website. We may also enhance the data we collect with
information received from third parties, including Business Partners, to build
customized profiles. This enables us to improve website performance, tailor
content to your interests, and deliver relevant advertising as outlined below.
For additional details regarding our use of cookies and
similar tracking technologies, including how you may opt out of targeted
advertising, please contact us at privacy@GuardianPointcyber.com.
Certain GuardianPoint services may be offered jointly with
other companies under co-branded arrangements. If you choose to register for or
use these services, both GuardianPoint and the participating company may
receive information collected through those services and may use it in
accordance with their respective privacy statements and contractual agreements
with you.
Information We Automatically Collect
We may automatically gather certain behavioral and usage
data related to your visits to our website. This information may include the
pages you visit, advertisements or links you click, search terms you use, and
other actions you take while interacting with our services. We may also collect
technical information from your browser or device, such as your IP address,
device identifiers, approximate location, browser type and language, access
times, referring website URLs, and exit URLs.
Information From Third-Party Sources
We may receive information about you from third-party
sources, including public databases, Business Partners, joint marketing
partners, and social networking platforms. For example, we may obtain page-view
data from Business Partners involved in co-branded offerings. We use this
information to enhance our understanding of your interests, improve the
relevance of our marketing, and assist with fraud prevention and detection.
Information We Collect When Providing Services
During the delivery of products and services to our
corporate customers, we may collect Personal Information such as IP addresses,
MAC addresses, usernames, email addresses, and customer contact details.
GuardianPoint acts as the controller of Personal Information contained within
records or logs of security events (“Security Event Data”) collected in the
course of providing services.
If you are an employee or contractor of a corporate customer
that uses our services, your Personal Information may appear within such
Security Event Data. We process this data solely for service delivery and to
enhance and refine our security offerings. GuardianPoint complies with all
applicable laws governing the handling of Personal Information and implements
appropriate safeguards to protect Security Event Data in accordance with legal
standards.
How We Use Personal Information
GuardianPoint may use your Personal Information to carry out
requested transactions; deliver services and support; communicate with you
about our products, services, programs, events, promotions, and surveys;
facilitate communications from our Business Partners; analyze and improve our
technologies, solutions, services, advertising, and marketing strategies;
better understand user behavior and preferences; personalize content and user
experiences; enforce contractual obligations and website terms; prevent fraud
and unlawful conduct; safeguard the security of our systems and services; and
for any other purpose disclosed at the point of collection or as required or
permitted by law.
Legal Basis for Processing
The legal grounds for our collection and use of your
Personal Information depend on the type of data involved and the purpose for
which it is processed. In most circumstances, processing is based on your
consent, compliance with legal obligations, protection of vital interests, or
GuardianPoint’s legitimate business interests.
Where we rely on your consent, you may withdraw that consent
at any time by contacting privacy@GuardianPointcyber.com. Withdrawal of consent
does not affect the lawfulness of processing conducted before consent was
withdrawn. We may also process Personal Information where required to meet
regulatory obligations or where it is necessary to pursue legitimate business
interests that do not override your fundamental rights and freedoms.
If you require additional clarification regarding the legal
basis for our processing activities, please contact us at
privacy@GuardianPointcyber.com.
Retention of Your Personal Information
GuardianPoint retains Personal Information only as long as
necessary to fulfill the purposes described in this Privacy Statement and in
accordance with applicable retention policies and legal requirements. When
Personal Information is no longer required, it is securely destroyed or
de-identified in accordance with applicable laws.
International Transfers
GuardianPoint is headquartered in the United States, and
your Personal Information is primarily processed and stored within the United
States. In certain circumstances, information may be transferred to
GuardianPoint affiliates or Business Partners located outside your country of
residence, including in regions where data protection laws may differ.
To ensure appropriate safeguards are in place, GuardianPoint
utilizes contractual protections, including EU-approved Standard Contractual
Clauses or other lawful transfer mechanisms where required. We also implement
reasonable technical and organizational measures to ensure Personal Information
is protected during international transfers.
How We May Share Your Personal Information
Your Personal Information may be shared with GuardianPoint
affiliates, subsidiaries, and Business Partners solely for the purposes
outlined in this Privacy Statement. These parties are required to protect your
information and use it only for authorized purposes.
We may also disclose Personal Information to sales and
marketing partners, including resellers, distributors, integrators, and
fulfillment providers, strictly to support the sale, marketing, or service of
GuardianPoint offerings.
Personal Information may be disclosed with your consent, in
response to legal requirements, in connection with fraud prevention or
enforcement actions, or in the event of a business transaction such as a
merger, acquisition, or asset sale. Disclosure may also occur where necessary
to protect GuardianPoint, our customers, or the public.
Notice to California Residents – Your California Privacy
Rights
California residents have specific rights under the
California Consumer Privacy Act (CCPA), subject to certain limitations and
exemptions. You have the right to know whether your Personal Information is
sold. GuardianPoint does not sell Personal Information and has not done so in
the preceding twelve months; therefore, no opt-out mechanism is provided for
sale of data.
In addition to information listed throughout this Privacy
Statement, we maintain records of data sources, collection purposes, and
categories of third parties with whom information may be shared.